Bristol City Council

Tackling a multi-year improvement journey, Bristol renewed its strategic focus to drive a city of hope and aspiration where everyone can share in its success. This spirit of inclusivity has underpinned a redesign of its strategic framework, including a ‘One City Approach’ to galvanise cross-sector partnership, focusing the city’s combined resources on citizen-focused long term outcomes. This took place whilst also keeping a strong focus on service delivery and working to create a high-performance, values-led culture. This delivered impressive results, including improved outcomes and reduced costs in social care; innovation in housing and clean energy; and increasing engagement and satisfaction.

We understand the importance of everything you do. At Zurich Municipal, we are committed to protecting the public and voluntary sectors and to keeping our promises. With over 25 years’ experience, we offer the peace of mind that comes with our heritage and financial stability. Our full end to end, in-house team gives you everything you need – from experts who can help you prevent problems before they can occur, to claims and major loss specialists who will get you back up and running, should an incident interrupt your vital work.

This award is only open to a council or, in exceptional circumstances, a partnership of councils. The winner of this award will be the council which, on the basis of sustained performance, has the most learning to offer other councils. The winner will be able to demonstrate a level of excellence and innovation that takes its work well beyond basic service provision. We seek to stress that this award is not about size, or about any natural advantages that a council might enjoy due to its location, but about the delivery of quality outcomes and community leadership, and a council doing the best for its area.