Wigan MBC
Best innovation in smart working
Information
Wigan MBC is renowned for doing things differently. At the heart of this we’ve embraced new and innovative ways of working, embedded an asset-based approach across the workforce to help retain staff and provide the best possible services to residents through:
• Ground-breaking staff benefits - providing creative ways for staff to grow their talents & 25,000 hours already given back to the local community.
• Innovative leadership offer – 95% attendance, trebling of confidence in leading change and proactive focus on succession planning.
• 845 staff engaged with our innovative ‘Big Conversation’
• Transformational communications including a staff Facebook page with over 2,600 members
Category
Best innovation in smart working
About Category
This award is open to a single council or where appropriate a partnership of councils, or a council- owned company. Private sector partners can enter on a council’s behalf, with the permission of the council itself.
Entries should focus on demonstrating how other councils could learn from, replicate or adapt the innovation for their own area and include the voice of staff within the submission.
This award is intended to highlight those councils daring to do things differently in the quest to deliver modern, efficient and responsive public services. This could include maximising the opportunities of new technology or redesigning services in partnership with users or adopting an asset based approach. However, introducing new ways of working into teams can be challenging and requires careful management.
This award seeks to recognise teams within councils that have successfully adopted new ways of working that have delivered significant benefits to service users and the workforce alike. It is open to teams within councils and partner organisations who have led innovation in smart working either across the whole organisation or in a specific service area.
Judges will be looking for evidence of increased efficiency, improved outcomes and a happy workforce. Entries should include details of:
Rationale for introducing the new ways of working
Objectives at the outset and whether they have been met or exceeded
Any obstacles to introduction and how they were overcome
Benefits of the new approach to staff, service users and the council
How the service was redesigned and what the outcomes were