West Lindsey DC (TechnologyOne)
Best innovation in smart working
Information
Given funding constraints, West Lindsey DC put considerable effort into becoming more efficient. Sound financial management is key to this pursuit. The council implemented TechnologyOne’s OneCouncil, a modern, integrated whole-of-council software solution, which has been transformative. It helped the team deliver on the council’s priorities, delivering significant business improvements and cost efficiencies by automating workflows, standardising reporting and business processes, and improving data accuracy. Some of the benefits include:
- Employees can access the solution any time, using any device, wherever they are.
- The time spent on reporting has gone from weeks to mere hours.
- The council was one of the few to meet the audit certification deadline for the last two years.
Category
Best innovation in smart working
About Category
This award is open to a single council or where appropriate a partnership of councils, or a council- owned company. Private sector partners can enter on a council’s behalf, with the permission of the council itself.
Entries should focus on demonstrating how other councils could learn from, replicate or adapt the innovation for their own area and include the voice of staff within the submission.
This award is intended to highlight those councils daring to do things differently in the quest to deliver modern, efficient and responsive public services. This could include maximising the opportunities of new technology or redesigning services in partnership with users or adopting an asset based approach. However, introducing new ways of working into teams can be challenging and requires careful management.
This award seeks to recognise teams within councils that have successfully adopted new ways of working that have delivered significant benefits to service users and the workforce alike. It is open to teams within councils and partner organisations who have led innovation in smart working either across the whole organisation or in a specific service area.
Judges will be looking for evidence of increased efficiency, improved outcomes and a happy workforce. Entries should include details of:
Rationale for introducing the new ways of working
Objectives at the outset and whether they have been met or exceeded
Any obstacles to introduction and how they were overcome
Benefits of the new approach to staff, service users and the council
How the service was redesigned and what the outcomes were